Terms and Conditions;
Privacy Policy;
AML/CTF Statement;
Risk Disclosure Statement;
Complaints Handling Policy.
1. COMPANY INFORMATION
Legal Name:
Sole Technologies Ltd.
Commercial Name(s):
Sole Technologies
SolePay
Unified Identification Code (UIC):
208080819
Registered Office:
25 Angel Kanchev Street Sofia 1000, Republic of Bulgaria
Website:
https://www.sole-pay.com
General Contact:
2. REGULATORY STATUS
Sole Technologies Ltd. is incorporated under the laws of the Republic of Bulgaria.
The Company operates in accordance with applicable Bulgarian and European legislation governing digital assets, anti-money laundering, financial crime prevention, data protection, and financial services.
Where required by law, Sole Technologies shall obtain and maintain all necessary licenses, registrations, authorizations, and approvals from competent authorities.
The Company is currently pursuing authorization under the European Union Markets in Crypto-Assets Regulation ("MiCA") framework.
The availability of products and services is subject to regulatory approvals and applicable legal restrictions.
3. NO REGULATORY GUARANTEE
Registration, licensing, authorization, or regulatory supervision does not constitute:
An endorsement by any regulator;
A guarantee of profitability;
A guarantee against losses;
A guarantee of the Company's financial soundness.
Users remain solely responsible for their own financial decisions.
4. JURISDICTIONAL RESTRICTIONS
Sole Technologies does not offer products or services in jurisdictions where such activities are prohibited.
Access to products and services may be restricted due to:
Applicable laws;
International sanctions;
Regulatory requirements;
Internal risk policies.
Users are responsible for ensuring that access to our Services is lawful in their jurisdiction.
5. CROSS-BORDER SERVICES
The Company may provide certain services on a cross-border basis, subject to:
Regulatory permissions;
Passporting rights;
Local legal requirements;
Customer eligibility.
Not all products are available in every country.
6. CLIENT ELIGIBILITY
Customers may be required to complete onboarding procedures including:
Identity verification;
Corporate verification;
AML screening;
Sanctions screening;
Source of funds verification;
Enhanced due diligence.
The Company reserves the right to reject, suspend, or terminate customer relationships.
7. ANTI-MONEY LAUNDERING OBLIGATIONS
Sole Technologies maintains policies and procedures designed to comply with applicable anti-money laundering and counter-terrorist financing legislation.
The Company may:
Verify customer identity;
Monitor transactions;
Request additional documentation;
Delay, reject, or suspend transactions;
Report suspicious activity.
Failure to comply with compliance requests may result in service restrictions.
8. CUSTOMER ASSET SAFEGUARDING
Where applicable and subject to the specific service provided, Sole Technologies may maintain customer assets using internal infrastructure and/or regulated third-party custodians.
Customer assets may be held:
In segregated accounts;
Through omnibus wallet structures;
Through third-party safeguarding providers.
Additional disclosures regarding safeguarding arrangements shall be provided where legally required.
9. OUTSOURCING
Sole Technologies may engage third-party service providers for operational functions including:
Cloud infrastructure;
Identity verification;
Payment processing;
Custody;
Blockchain analytics;
Compliance screening;
Technology development.
Outsourcing arrangements are subject to risk management and oversight procedures.
10. COMPLAINTS
Customers may submit complaints through the channels described in the Complaints Handling Policy.
Email:
11. RISK WARNING
Crypto-assets, digital assets, and related services involve substantial risks.
Users should carefully review the Risk Disclosure Statement before using any Service.
Users may lose some or all of the value of their assets.
Past performance is not indicative of future results.
12. TAX DISCLOSURE
Customers remain solely responsible for:
Determining tax consequences;
Filing tax returns;
Paying applicable taxes.
Sole Technologies does not provide tax advice.
Independent professional advice should be obtained where necessary.
13. CONFLICTS OF INTEREST
Sole Technologies maintains internal policies designed to identify, prevent, manage, and disclose conflicts of interest.
Where conflicts cannot be adequately mitigated, customers may be informed accordingly.
14. BUSINESS CONTINUITY
The Company maintains business continuity and disaster recovery arrangements designed to ensure operational resilience.
Nevertheless, uninterrupted access to Services cannot be guaranteed.
15. CYBERSECURITY
Sole Technologies employs security measures designed to protect systems, customer information, and digital assets.
Despite these measures, cyber risks cannot be completely eliminated.
Users should maintain appropriate personal cybersecurity safeguards.
16. NO INVESTMENT ADVICE
Information provided by Sole Technologies shall not be construed as:
Investment advice;
Financial advice;
Legal advice;
Tax advice;
Portfolio management;
Personal recommendations.
Customers should obtain independent professional advice before making financial decisions.
17. CHANGES TO THIS DISCLOSURE
Sole Technologies reserves the right to amend this Disclosure at any time.
Updated versions shall be published on the Website.
Continued use of the Services constitutes acceptance of the revised Disclosure.
18. CONTACT
For regulatory inquiries, please contact:
Sole Technologies Ltd.
Email: [email protected]
General Contact:
Website:
https://www.sole-pay.com
Address:
25 Angel Kanchev Street Sofia 1000, Republic of Bulgaria